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Terms & Conditions of Patient Medical
Treatment Booking in India |
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| By
using the Goa-Health-Travel.co.in Online
Web site, you hereby agree to be bound by all of the
terms and conditions contained in this User Agreement
("Agreement"). Nikkis Medicare,
a unit of Nikkis Tourism & Commercial Services
Pvt. Ltd reserves the right at its discretion
to change the Terms of this Agreement and will provide
notice of any such changes by online posting. Your continued
use of the Goa-Health-Travel.co.in Online Web site after
the posting of any notice of change in terms shall constitute
your agreement to be bound by any such changes. |
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| The
Participant / Patient or his / her family members /
relatives / escorts / friends making the booking on
behalf of the Participant / Patient shall read carefully
the terms and conditions mentioned herein before filling
and signing the registration form. The terms and conditions
as set out in the registration form are also set out
in te Package quote, a copy of which has been provided
to the Participant / Patient or his / her family members
/ relatives / escorts / friends making the booking on
behalf of the Participant / Patient. The Participant
/ Patient (and his / her family members / relatives
/ escorts / friends making the booking on behalf of
the Participant / Patient) shall sign this document.
The signing of the terms & conditions document by
the Participant / Patient (and his / her family members
/ relatives / escorts / friends making the booking on
behalf of the Participant / Patient) shall mean acceptance
in totality of the terms and conditions contained herein
by the Participant / Patient (and his / her family members
/ relatives / escorts / friends making the booking on
behalf of the Participant / Patient). The
signed terms & conditions documents with payment
receipt shall be binding on the Participant / Patient
(and his / her family members / relatives / escorts
/ friends making the booking on behalf of the Participant
/ Patient) and shall constitute a contract between
Nikkis Medicare and the Participant / Patient (and
his / her family / members / relatives / escorts /
friends making the booking on behalf of the Participant
/ Patient) signing the terms and conditions document
and making payment towards the Package.
Nikkis
Medicare does not control or operate any Treating
Institution, neither does it operate or control any
facility or service provided by the Treating Institution
mentioned in the Medical Treatment Package. Nikkis
Medicare takes care in selecting all the ingredients
in the Medical Tourism Package and has no control
whatsoever in running the Treating Institution and
hence, Nikkis Medicare can not be made liable / responsible
for any delay, default, failure, improper services
/ deficiency in services provided by the Treating
Institution and / or for any injury, sickness, accident,
discomfort, death, loss or damage of a
hny
kind whatsoever which may arise due to any act of negligence,
deficiency or default in services, of the management
or employees of the Treating Institution. |
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Treating
Institutions |
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| The
Treating Institution shall be solely responsible for
all treatment to be provided by it to the Participants
/ Patient, including but not limited to surgical,
medical, wellness, beauty and all related queries,
opinions and complications and Nikkis Medicare shall
not be responsible for the same.
Any
emergency, complication or medical requirement, of
whatsoever nature, arising with regard to the Participant
/ Patient’s treatment due to the Participant
/ Patient’s present or past illness or the side
effects / allergy of / to drugs or lack of adequate
treatment, pre, during or post treatment will be the
absolute responsibility of the Treating Institution
and / or the treating Doctor, as the case may be,
and Nikkis Medicare shall not be responsible for the
same.
If
the Participant / Patient (and his / her family members
/ relatives / escorts / friends making the booking
on behalf of the Participant / Patient) has any complaint
in respect of the services rendered by the Treating
Institution, he / they should forward such complaints
directly to the Treating Institution without any recourse
to Nikkis Medicare. |
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Listed
Tour/Travel Services |
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| You
can choose any tour / travel services such as transfers
/ limo. Services / hotel booking / guest house booking
/ service apartment booking / air and or train tickets,
translator services / recuperative holidays etc. to
be combined with your Healthcare package and Nikkis
Medicare would be pleased to provide you the same.
You are welcome to ask further details on tours, services
offered, cost and terms offered by our partner tour
service providers. |
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Other
Services |
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| You
can choose from wide range of other services provided
by Nikkis Medicare during your visit to India and are
welcome to ask for the further details on services offered,
their cost and terms. |
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Nikkis Medicare Healthcare Packages |
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| The
Healthcare packages offered by Nikkis Medicare in association
with the premier Healthcare providers will be provided
on the following Terms and Conditions. |
1.
Medical Evaluation and Quotation Estimate
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| Nikkis
Medicare arranges for you complementary e-mail consultations
with the Healthcare professional after receiving the
medical history form and diagnostic reports from you.
Nikkis Medicare suggests you to ask the attending consultant
/ Doctor's all the questions you may have, during these
consultations. The initial consultations would be complementary
and you and the Healthcare professional are under no
obligation until after your pre-treatment consultation.
Nikkis
Medicare reminds you that all kind of Healthcare procedures,
transplants, replacements or surgical or otherwise
carry certain risks and therefore you and the Healthcare
professional have to agree about the anticipated outcome
of the procedure to be undertaken.
After
the initial pre-treatment consultations and evaluation
of medical records, Nikkis Medicare would quote you
the cost of the procedure. The quotation would include
only the services detailed in it. If any non-predicted
costs appear after the face-to-face consultations
and subsequent pre-treatment medical examination or
diagnostic report once you are in India, they will
be properly detailed in order to obtain your authorization
and consent. Before the procedure you are required
to pay for full procedure / treatment cost to the
treating institution via us to book services on confirmed
basis / medical consultants appointment / operation
theatre booking / nursing care / hospital ward or
room booking and other related medical teams appointment
for your / patients treatment on firm basis at the
treating institution.
The
quotation presented would not include:
Insurance
and any additional medical expenses for the medications
or procedures in case of unforeseen complications.
Make sure you discuss this with the Doctor before
the procedure and or advised to take medical as well
as travel insurance before arriving into India for
your medical treatment..
International
Airfare / International or Domestic Air tickets /
India Visa etc. are not included in the quotation. |
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| 2.
Payment Mode and Terms : |
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| Payment
Stages :
Stage
I : Approved budget
- 20% of the total quotation estimate in Advance (Non-
refundable)
Stage
II : 30 days before the trip
- Balance 80 % of the total quotation estimate.
Also
note that, in some critical cases it is mandatory
to pay full amount thus quoted for booking medical
treatment / procedure services on priority / emergency
basis and will be binding on the patient to pay Nikkis
Medicare full advance payments.
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Nikkis Medicare Cancellation Policy |
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Cancellation
notice time |
Non-refundable
amount of total budget estimate |
| More
than 15 days before the trip |
20% |
| 7-14
days before the trip |
30% |
| 2-6
days before the trip |
40% |
| 1
day before the trip |
50% |
| Once
in India, if the treatment is cancelled: |
| For
medical reasons |
20% |
| Due
to patient’s decision |
100% |
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Refund |
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| In
regard to refund of unused / unutilized services (which
are paid for and cancelled in advance) The refund amount
would be worked out on the basis of cancellation policy
as described above and the money would be accordingly
refunded to the person who has made the payment to us.
Please note that the refund process may take 2-4 weeks
due to Indian banking procedures. |
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Travels
and Tour Services |
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| Nikkis
Medicare or the partner travel and tour services provider
shall not be responsible for any delays & alterations
in the program or expenses incurred - directly or indirectly
- due to natural hazards, flight cancellations, accident,
breakdown of machinery or equipments, breakdown of transport,
weather, sickness, landslides, political closures or
any untoward incidents.
We
shall not be responsible for any loss, injury or damage
to person, property, or otherwise in connection with
any accommodation, transportation or other services,
resulting - directly or indirectly - from any act
of GOD, dangers, fire, accident, breakdown in machinery
or equipment, breakdown of transport, wars, civil
disturbances, strikes, riots, thefts, pilferages,
epidemics, medical or custom department regulations,
defaults, or any other causes beyond our control.
All
itineraries are sample itineraries, intended to give
you a general idea of the likely trip schedule. Numerous
factors such as weather, road conditions, the physical
ability of the participants etc. may dictate itinerary
changes either before the tour or during the trail.
We reserve the right to change any schedule in the
interest of the trip participants' safety, comfort,
general well being and convenience.
We
do not have any insurance policy covering the expenses
for accident, sickness, loss due to theft, or any
other reasons. Visitors are advised to seek such insurance
arrangements in their home country before commencing
travel. All baggage’s & personal property/s
at all times are at the client's risk.
In
case of changes in the rates quoted by hotel and airlines,
we can change the rates quoted according to the modifications
by hotels or airlines without any prior notice. All
hotel bookings are based on usual check in and check
out time of the hotels until unless indicated in the
itinerary.
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Indemnity |
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| You
agree to indemnify and hold Nikkis Medicare, it’s
directors, subsidiaries, affiliates, officers, agents
and other partners and employees harmless from any loss,
liability, claim or demand, including reasonably attorney
fees made by any third party due to or arising out of
your use of the service in violation of this agreement
and / or any breach of your representation and warranties
set forth above. |
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Discrepancies |
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| In
case of Medical discrepancy or conflict for immutability
of malpractice carried out by the patient, all the concerned
parties establish and agree that all judicial action
must be carried out by the patient towards the medical
professional/healthcare center/hospital only within
the jurisdiction of the State in India where the medical
institurion is located, and that action will not be
extended towards www.goa-health-travel.co.in., it’s
managing company Nikkis Medicare and is parent company
Nikkis Tourism & Commercial Services Pvt. Ltd or
any of it’s directors and employees, since it
is a company that puts at the disposition of the patient
different professional options through listing their
services without exercising / practicing medicine professionally. |
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Disputes |
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| If
there is any dispute about or involving the website
and / or the service, by using this web site, you agree
that the dispute will be governed by the laws of the
State of Goa, India without regard to it’s conflict
of law provisions. You agree to personal jurisdiction
by and venue in the state and central courts of New
Delhi, India. |
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Acceptance of these Terms |
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| By
using the medical services offered by Nikkis Medicare
you signify your acceptance to our terms and conditions,
if you do not agree with these terms and conditions,
please do not sign these agreements of Terms & Conditions
documents.
Signed
as accepted:
Signature
with Date:
First
Name :
Middle Name :
Surname :
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